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Summary Product Ubio Labs 10,000mAh Portable Chargers Issue Consumer products - Fire hazard What to do Immediately stop using the recalled product and return to a Costco warehouse for a full refund.
Affected products
This recall involves Ubio Labs 10,000mAh Portable Chargers models PWB1071 and PWB1085 capable of charging mobile phones and other personal electronic devices.
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The following products are affected:Product Name
Model Number
UPC
Costco Item Number
Power Bank Bundle – Portable Charger Kit: 10,000 mAh Portable Charger for Mobile PhonesPWB10718100121401571379029Wireless Power Bank Bundle: 10,000 mAh Wireless Portable Charger with USB-C CablePWB10858100121437761421400
Issue The lithium-ion battery inside the portable charger has the potential to overheat and burn, posing a potential fire hazard. As of June 14, 2023 the company has received 11 reports of batteries catching fire or exploding in Canada, which includes 8 reports of property damage and 1 injury.
What you should do Consumers should immediately stop using the recalled power bank and return to a Costco warehouse for a full refund. For more information, consumers can contact Sedgwick by telephone at 1-888-667-1461 from 8:00 a.m. to 5:00 p.m. ET Monday to Friday. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.