Product Danby Space Heater 1500 Watt (11”) Issue Consumer products - Fire hazard What to do Immediately stop using the recalled product and contact Danby for a full refund.
Affected products This recall involves the Danby 1500 Watt adjustable oscillating space heater. The recalled product is 11″ (28cm) in height and can be identified by model number DBSH01113WD13, UPC 067638030205, and the manufacturing date of June 2022.
Issue The heater's power cord may sustain a mechanical failure or break, causing an electrical failure and posing a fire hazard. As of July 11, 2023 the company has received 2 reports of incidents, and no reports of injuries in Canada.
What you should do Consumers should immediately stop using and unplug the recalled product. Consumers can contact Danby and provide a photo showing the unit's cord has been cut in order to receive a full refund. For more information, consumers can contact Danby by telephone at 1-800-268-2393 between 9:30 a.m. to 6:00 p.m. EST Monday through Thursday and 9:30 a.m. to 4:00 p.m. EST on Friday, or visit the company website https://www.danby.com/support/product-recalls/. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.