Product Philips Avent Digital Video Baby Monitor
Issue Consumer products - Fire hazard
What to do Immediately stop using the recalled product and contact Philips for a free replacement.
Affected products This recall involves Philips Avent video baby monitors used to remotely monitor infants. They consist of a Baby Unit (camera) and a Parent Unit (monitor) pair. The monitor has a 3.5-inch (9 cm) colour screen. The recalled baby monitors include models SCD630 and SCD843 only, manufactured between March 2016 and December 2019. The model numbers and production date codes, in day-month-year format, are located on the bottom of the Parent Unit. The monitors and camera are white. Philips Avent is printed on the front.
Issue The rechargeable lithium-ion batteries in the Parent Unit monitors can overheat during charging, posing a risk of burns and property damage. As of August 8, 2023, the company has received no reports of incidents or injuries in Canada. Philips has received 23 reports of Philips Avent video baby monitors overheating in Europe, including 7 reports of minor injuries.
What you should do Consumers should immediately stop using the Digital Video Baby Monitors, dispose of the affected product and register for a free replacement on the Philips Website which is available in English and French. Consumers may view the recall notice by Philips in English or French. For more information, consumers can contact Philips by telephone at 1-866-276-5311 from 9 a.m. to 9 p.m. ET Monday through Saturday and from 9 a.m. to 6 p.m. ET Sundays. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.